Windows 8 Upgrade Assistent

Diskutiere Windows 8 Upgrade Assistent im Windows 8 Allgemeines Forum im Bereich Windows 8; Zeigt mir immer diesen Fehler anwer kann mir weiter helfen: Interner Fehler: Fehler beim Ausführen der Kompatibilitätsprüfung. Details finden sie...
  • #1
P

Picolo66

Gast
Zeigt mir immer diesen Fehler anwer kann mir weiter helfen:

Interner Fehler: Fehler beim Ausführen der Kompatibilitätsprüfung. Details finden sie in den Protokolle.
 
  • #2
Hallo Picolo66,

Kannst du ausführlicher beschreiben?
 
  • #3
Ich bekomme genau die selber Fehlermeldung. Ich starte den Upgrade-Assistenten (als Admin), er beginnt damit Apps und Geräte zu überprüfen. Nach einer Weile bricht er mit der Fehlermeldung ab: "Interner Fehler: Fehler beim Ausführen der Kompatibilitätsprüfung. Details finden sie in den Protokolle."

Hier nochmal die Fehlermeldung als Screenshot:
 
  • #4
Okay, ich glaube ich habe die berüchtigten Protokolle gefunden.
Diese liegen anscheindend unter:
Code: 
C:\Users\Daniel\AppData\Local\Microsoft\WebSetup\Panther\setupact.log
bzw. unter
Code: 
C:\Users\Daniel\AppData\Local\Microsoft\WebSetup\Panther\setuperr.log
wobei letztere Datei nur die Fehler aufgetretenen Fehler enthält.

Hier jetzt ein Auszug und zwar die letzten Zeilen des gesamten Logs:
Code: 
2013-01-07 16:30:31, Info                  CONX   Scan finished... 
2013-01-07 16:30:31, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2013-01-07 16:30:31, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Unzul�ssige Funktion.
 [Error: 0x80070001.][gle=0x00000490]
2013-01-07 16:30:31, Info                  CONX   WizardPage Message (MessageType = 0) is activated: PAGEID = 28

Und hier der gesamte Fehlerlog:
Code: 
2013-01-07 15:43:02, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-01-07 15:43:02, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-01-07 15:43:02, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-01-07 15:43:02, Error                 CONX   [RunInventory] [0x80004005] Failure in device scanner.
2013-01-07 15:43:02, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-01-07 15:43:02, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-01-07 15:43:02, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-01-07 15:43:02, Error                 CONX   [RunInventory] [0x80004005] Failure in device scanner.
2013-01-07 15:47:22, Error                 CONX   [XmlUtils::LoadXmlDocFromFile] Unable to load XML document C:\Users\Daniel\AppData\Local\Microsoft\WebSetup\Panther\WICA_UnfilteredDevices_COMPUTERNAME.xml into the parser.
2013-01-07 15:47:22, Error                 CONX   [CDeviceBiosBlocks::Generate] [0x80004005] Unable to load device inventory xml document.
2013-01-07 15:47:22, Error                 CONX   [wmain] [0x80004005] QueryAppBlock encountered an error gathering device blocks.
2013-01-07 15:47:22, Error                 CONX   [ConX::Compatibility::Wica::GetCompatibilityInfo] Query device block returned an error - 1.[gle=0x00000715]
2013-01-07 15:47:22, Error                 CONX   [ConX::Compatibility::Wica::CompileScanResults] [0x80070001] Failed at 1822[gle=0x00000715]
2013-01-07 15:47:22, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 896
2013-01-07 15:47:22, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001
2013-01-07 15:47:22, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2013-01-07 15:47:22, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Unzul�ssige Funktion.
 [Error: 0x80070001.][gle=0x00000490]
2013-01-07 15:53:11, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-01-07 15:53:11, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-01-07 15:53:11, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-01-07 15:53:11, Error                 CONX   [RunInventory] [0x80004005] Failure in device scanner.
2013-01-07 15:53:11, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-01-07 15:53:11, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-01-07 15:53:11, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-01-07 15:53:11, Error                 CONX   [RunInventory] [0x80004005] Failure in device scanner.
2013-01-07 15:54:38, Error                 CONX   [XmlUtils::LoadXmlDocFromFile] Unable to load XML document C:\Users\Daniel\AppData\Local\Microsoft\WebSetup\Panther\WICA_UnfilteredDevices_COMPUTERNAME.xml into the parser.
2013-01-07 15:54:38, Error                 CONX   [CDeviceBiosBlocks::Generate] [0x80004005] Unable to load device inventory xml document.
2013-01-07 15:54:38, Error                 CONX   [wmain] [0x80004005] QueryAppBlock encountered an error gathering device blocks.
2013-01-07 15:54:38, Error                 CONX   [ConX::Compatibility::Wica::GetCompatibilityInfo] Query device block returned an error - 1.[gle=0x00000715]
2013-01-07 15:54:38, Error                 CONX   [ConX::Compatibility::Wica::CompileScanResults] [0x80070001] Failed at 1822[gle=0x00000715]
2013-01-07 15:54:38, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 896
2013-01-07 15:54:38, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001[gle=0x00000490]
2013-01-07 15:54:38, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2013-01-07 15:54:38, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Unzul�ssige Funktion.
 [Error: 0x80070001.][gle=0x00000490]
2013-01-07 16:00:08, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-01-07 16:00:08, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-01-07 16:00:08, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-01-07 16:00:08, Error                 CONX   [RunInventory] [0x80004005] Failure in device scanner.
2013-01-07 16:00:08, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-01-07 16:00:08, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-01-07 16:00:08, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-01-07 16:00:08, Error                 CONX   [RunInventory] [0x80004005] Failure in device scanner.
2013-01-07 16:01:00, Error                 CONX   [XmlUtils::LoadXmlDocFromFile] Unable to load XML document C:\Users\Daniel\AppData\Local\Microsoft\WebSetup\Panther\WICA_UnfilteredDevices_COMPUTERNAME.xml into the parser.
2013-01-07 16:01:00, Error                 CONX   [CDeviceBiosBlocks::Generate] [0x80004005] Unable to load device inventory xml document.
2013-01-07 16:01:00, Error                 CONX   [wmain] [0x80004005] QueryAppBlock encountered an error gathering device blocks.
2013-01-07 16:01:00, Error                 CONX   [ConX::Compatibility::Wica::GetCompatibilityInfo] Query device block returned an error - 1.[gle=0x00000715]
2013-01-07 16:01:00, Error                 CONX   [ConX::Compatibility::Wica::CompileScanResults] [0x80070001] Failed at 1822[gle=0x00000715]
2013-01-07 16:01:00, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 896
2013-01-07 16:01:00, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001[gle=0x00000490]
2013-01-07 16:01:00, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2013-01-07 16:01:00, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Unzul�ssige Funktion.
 [Error: 0x80070001.][gle=0x00000490]
2013-01-07 16:09:39, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-01-07 16:09:39, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-01-07 16:09:39, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-01-07 16:09:39, Error                 CONX   [RunInventory] [0x80004005] Failure in device scanner.
2013-01-07 16:09:39, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-01-07 16:09:39, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-01-07 16:09:39, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-01-07 16:09:39, Error                 CONX   [RunInventory] [0x80004005] Failure in device scanner.
2013-01-07 16:10:29, Error                 CONX   [XmlUtils::LoadXmlDocFromFile] Unable to load XML document C:\Users\Daniel\AppData\Local\Microsoft\WebSetup\Panther\WICA_UnfilteredDevices_COMPUTERNAME.xml into the parser.
2013-01-07 16:10:29, Error                 CONX   [CDeviceBiosBlocks::Generate] [0x80004005] Unable to load device inventory xml document.
2013-01-07 16:10:29, Error                 CONX   [wmain] [0x80004005] QueryAppBlock encountered an error gathering device blocks.
2013-01-07 16:10:29, Error                 CONX   [ConX::Compatibility::Wica::GetCompatibilityInfo] Query device block returned an error - 1.[gle=0x00000715]
2013-01-07 16:10:29, Error                 CONX   [ConX::Compatibility::Wica::CompileScanResults] [0x80070001] Failed at 1822[gle=0x00000715]
2013-01-07 16:10:29, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 896
2013-01-07 16:10:29, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001[gle=0x00000490]
2013-01-07 16:10:29, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2013-01-07 16:10:29, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Unzul�ssige Funktion.
 [Error: 0x80070001.][gle=0x00000490]
2013-01-07 16:28:15, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-01-07 16:28:15, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-01-07 16:28:15, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-01-07 16:28:15, Error                 CONX   [RunInventory] [0x80004005] Failure in device scanner.
2013-01-07 16:28:15, Error                 CONX   [CDevInventory::CreateXmlDocument] [0x80004005] CDevXmlHelper::CreateDeviceInfoElement Failed

2013-01-07 16:28:15, Error                 CONX   [CDevInventory::CreateDevInventoryXML] [0x80004005] CreateXmlDocument failed

2013-01-07 16:28:15, Error                 CONX   [CreateDeviceInventory] [0x80004005] CDevInventory::CreateDevInventoryXML failed

2013-01-07 16:28:15, Error                 CONX   [RunInventory] [0x80004005] Failure in device scanner.
2013-01-07 16:30:31, Error                 CONX   [XmlUtils::LoadXmlDocFromFile] Unable to load XML document C:\Users\Daniel\AppData\Local\Microsoft\WebSetup\Panther\WICA_UnfilteredDevices_COMPUTERNAME.xml into the parser.
2013-01-07 16:30:31, Error                 CONX   [CDeviceBiosBlocks::Generate] [0x80004005] Unable to load device inventory xml document.
2013-01-07 16:30:31, Error                 CONX   [wmain] [0x80004005] QueryAppBlock encountered an error gathering device blocks.
2013-01-07 16:30:31, Error                 CONX   [ConX::Compatibility::Wica::GetCompatibilityInfo] Query device block returned an error - 1.[gle=0x00000715]
2013-01-07 16:30:31, Error                 CONX   [ConX::Compatibility::Wica::CompileScanResults] [0x80070001] Failed at 1822[gle=0x00000715]
2013-01-07 16:30:31, Error                 CONX   [ConX::Compatibility::Wica::StartScanInternal] [0x80070001] Failed at 896
2013-01-07 16:30:31, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070001[gle=0x00000490]
2013-01-07 16:30:31, Error                 CONX   An error occurred during the scan. HRESULT = 0x80070001.
2013-01-07 16:30:31, Error                 CONX   ConX::Setup::Web::CWebSetupApp::ShowErrorMessage: Unzul�ssige Funktion.
 [Error: 0x80070001.][gle=0x00000490]

Anscheinend versucht er hier mehrfach die Datei WICA_UnfilteredDevices_COMPUTERNAME.xml zu laden, was aber immer wieder fehlschlägt. Dies scheint daran zu liegen, dass sie nicht erzeugt werden kann und der "Device Scanner" nicht in sie schreiben kann.
Aber was kann ich daran ändern?
 
  • #5
Okay mehrfach tut er dies nur, da ich den Assistenen mehrmals ausgeführt habe...
Ein Ablauf wirft also 17 Fehlermeldungen aus, der letzte alle von 16:28:15 bis 16:30:31

So interessant scheint mir nun, das Norton genau zu diesem Zeitpunkt ebenfalls Erwähung findet und zwar im Process Monitor, den ich beim letzen Mal habe mitlaufen lassen um die Logs zu finden.
Code: 
Time of Day		Process Name	PID	Operation			Path										Result		Detail
16:28:15,6433873	WebSetup.exe	2580	IRP_MJ_CREATE			C:\PROGRAMDATA\Norton\{Unwichtige Nummer}\NAV_18.5.0.125\IRON\IRON.DB-journal	NAME NOT FOUND	Desired Access: Read Attributes, Synchronize, Disposition: Open, Options: No Buffering, Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: None, AllocationSize: n/a
16:28:15,6434643	WebSetup.exe	2580	FASTIO_QUERY_INFORMATION	C:\PROGRAMDATA\Norton\{Unwichtige Nummer}\NAV_18.5.0.125\IRON\Iron.db		SUCCESS		Type: QueryStandardInformationFile, AllocationSize: 3.514.368, EndOfFile: 3.513.344, NumberOfLinks: 1, DeletePending: False, Directory: False
16:28:15,6435286	WebSetup.exe	2580	FASTIO_READ			C:\PROGRAMDATA\Norton\{Unwichtige Nummer}\NAV_18.5.0.125\IRON\Iron.db		SUCCESS		Offset: 24, Length: 16
16:28:15,6439702	WebSetup.exe	2580	IRP_MJ_CREATE			C:\PROGRAMDATA\Norton\{Unwichtige Nummer}\NAV_18.5.0.125\IRON\IRON.DB-journal	NAME NOT FOUND	Desired Access: Read Attributes, Synchronize, Disposition: Open, Options: No Buffering, Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: None, AllocationSize: n/a
16:28:15,6440576	WebSetup.exe	2580	FASTIO_QUERY_INFORMATION	C:\PROGRAMDATA\Norton\{Unwichtige Nummer}\NAV_18.5.0.125\IRON\Iron.db		SUCCESS		Type: QueryStandardInformationFile, AllocationSize: 3.514.368, EndOfFile: 3.513.344, NumberOfLinks: 1, DeletePending: False, Directory: False
16:28:15,6441215	WebSetup.exe	2580	FASTIO_READ			C:\PROGRAMDATA\Norton\{Unwichtige Nummer}\NAV_18.5.0.125\IRON\Iron.db		SUCCESS		Offset: 24, Length: 16
 
  • #6
Und siehe da!
 
Thema:

Windows 8 Upgrade Assistent

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